Preparing Your System for CygNet Mobile

CygNet Mobile is designed to work with your existing CygNet system via an instance of CygNet Bridge, the intermediary application that facilitates secure data interaction. Your system must therefore be prepared to support operation of CygNet Bridge and CygNet Mobile in addition to your CygNet software installation.

Preparing your system is part of the process to add CygNet Mobile to your system.

See CygNet Bridge for general information about that component.

Preparing Your System

To prepare your system, prior to installing CygNet Bridge or CygNet Mobile, complete the following preparatory tasks:

• Comply with CygNet system requirements - See Preparing your System for CygNet Bridge for more information.
• Prepare CygNet Software

Preparing CygNet Software

Preparing for CygNet Mobile requires configuration of various CygNet software services to optimize your CygNet Operator experience. CygNet Group services store hierarchy information, control access, and additional services allow alarm state notification and acknowledgment to occur using your mobile device.

To Configure CygNet GRP Services for CygNet Mobile

Set up separate Group (GRP) services to store your CygNet Bridge settings and your CygNet Mobile hierarchies. Setting up separate Group services supports each hierarchy type and allows for greater control over security settings.

1. Set up two Group (GRP) services to support CygNet Mobile.
• Create or select a GRP service to store your CygNet Bridge settings for CygNet Mobile. This service must be distinct from the GRP used for CygNet Mobile hierarchies. It may be an existing GRP service used for other purposes in your CygNet system, if desired.
• Create a GRP service to store your CygNet Mobile hierarchies. Make this GRP service distinct from the GRP used for your CygNet Bridge settings.

2. Set up access control for the GRP services to support CygNet Mobile.
• In the Access Control Service, ACS, configure Level 3 access for the Group service used for CygNet Bridge settings.

See Configuring Applications and Events and Assigning Permissions to Events in the Security section for more information about this process.

To Configure CygNet ARS and ACS Services for CygNet Mobile

Set up licensing and access control for your CygNet Mobile and CygNet Bridge components.

1. In the Address Resolution Service, ARS, install the CygNet Mobile license provided by your Account Manager or CygNet Sales.
• Trial license - Runs CygNet Mobile as a trial until a specified date; will not start after the expiration date
• Full license - Runs CygNet Mobile for a specified number of configured facilities based on your site needs; has no expiration date

2. In the Access Control Service, ACS, configure the ACS security settings needed for CygNet Bridge and CygNet Mobile access. Because multiple domains, facilities, and group services can be used, configure security settings in the ACS associated with each site.

   See Configuring Applications and Events and Assigning Permissions to Events in the Security section for more information about this process.

1. On the Permissions page, right-click to access the context menu and then select New App to access the New Application dialog box.
2. Enter the following values to add security events for CygNet Bridge access:
   • FAC: Configure Level 1 access for the Facility service used for CygNet Bridge: Application: MyFACforBridge, Event: ACCESS, Event Description: Bridge Access, Security ID: IIS APPPOOL\CygNet Bridge, Level: 1, ID Type: US.
   • GRP: Configure Level 1 access for the Group service used for CygNet Mobile hierarchy settings: Application: MyGRPforHeirarchySettings, Event: ACCESS, Event Description: Bridge Access, Security ID: IIS APPPOOL\CygNet Bridge, Level: 1, ID Type: US.
   • GRP: Configure Level 3 access for the Group service used for CygNet Bridge settings: Application: MyGRPforBridgeSettings, Event: ACCESS, Event Description: Bridge Access, Security ID: IIS APPPOOL\CygNet Bridge, Level: 3, ID Type: US.
3. Enter the following values to add security events and users for CygNet Mobile access, for each permission level needed (examples shown for levels 1 (read-only) and 5 (administrative)):
   • Application: MOBILE, Event: ACCESS, Event Description: Mobile Access, Security ID: [Enter all desired User IDs for Level 1], Level: 1, ID Type: US
   • Application: MOBILE, Event: ACCESS, Event Description: Mobile Access, Security ID: [Enter all desired User IDs for Level 5], Level: 5, ID Type: US.